Goldmine

Goldmine was also a program I used for a while also, but they seemed as if they didn't care about the entry level customer at all and their support was sub-par so I gave up on them. They had "templates" that were industry specific (there was one for real estate and one for commercial real estate) in their program, but they weren't supported by the company, they were supported by VARs and -- they weren't supported. This seemed a curious approach - sell them as if they're part of your program, and yet when the customer calls for help - say "no, it's not our template". So out of frustration i gave up on them. In their defense the program did seem to be a fairly good one, however their support policy was wanting.